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BMD Client Spotlight: Eating Recovery Center

BMD is happy to share background on our client Eating Recovery Center and Pathlight Mood & Anxiety Center.

CEO: Rebecca Steinfort

Founding Partners: Ken Weiner, MD, CEDS, FAED, Founding Partner and Executive Chairman, & Emmett Bishop, Jr., MD, FAED, CEDS, Founding Partner

Business: Multiple levels of care for eating disorder and mood and anxiety disorder treatment

Relationship Attorney: Matthew Heinle

Legal Services: BMD and Bryan Meek, along with Matt Heinle, provide legal services for ERC Pathlight engaging in claim denial, audit and appeal services.


The Comprehensive Care Approach

With 6,500 patients per year, locations across 7 states, and daily long-term support capabilities, ERC and Pathlight comprise the nation’s leading mental health care system dedicated to the treatment of eating disorders and primary mood, anxiety and trauma-related disorders. They aim to patch the need for more specialized behavioral health treatment across the country. ERC and Pathlight fill the gap with developmentally appropriate treatment that includes:

  • An expert care team that coordinates therapeutic, psychiatric, medical and dietary needs of each patient
  • Evidence-based psychotherapy treatment, with emphasis on exposure therapy to develop and practice new skills
  • Intensive Treatment Units for patients with complex medical and/or behavioral needs
  • Unmatched family programming with expanded spaces dedicated to family therapy and skill-building
  • Round-the-clock nursing supervision and support
  • An education specialist who oversees patients' academic needs, so they don’t fall behind in school

This Comprehensive Care Approach is highly regarded by medical and clinical referents across the country, and it involves extensive treatment and support for patients and their families, which in turn teaches resilience and improved lifelong outcomes. Further, care is individualized to patients’ needs, acknowledging their history, personality, strengths, and recovery challenges. With seamless transitions between levels of care, they guide patients along their unique paths, helping to define what wellness looks like for them and providing the tools and support to maintain recovery after treatment. This high standard of care is evidenced by the Gold Seal of Approval™ they have earned by The Joint Commission.

The Age of Telehealth

In these trying times, outpatient treatment and hospitalization are difficult to manage. However, ERC and Pathlight already had telebehavioral health programs in place for the past three years for Intensive Outpatient (IOP) treatment. Thus, they were poised to expand and meet growing demand for mood and anxiety disorders such as depression, generalized anxiety disorder and post-traumatic stress disorder, and eating disorders such as anorexia, bulimia, avoidant/restrictive food intake disorder (ARFID) and binge eating disorder. Available for children, adolescents and adults, all virtual services are confidential, secure and supervised by a team of experienced professionals who provide the same evidence-based treatment that ERC and Pathlight provide onsite in the treatment centers.

In the current stay-at-home climate, the physicians, psychiatrists, psychologists and dieticians at ERC and Pathlight are meeting patients where they are in order to provide life-saving treatment. In fact, they can reach patients in more states than ever before. Patients can feel confident that they will be receiving the very same treatment virtually in a safe and secure virtual environment as they would receive in a treatment center with ERC and Pathlight.

“It’s been incredibly rewarding to partner with BMD. Together, we are holding third-party payers accountable to accurate adjudication of claims. By leveraging ERC and Pathlight’s internal knowledge and commitment to claim resolution and complementing it with BMD’s legal expertise and connections in the insurance industry, we are able to further our advocacy and efforts to protect our patients and families from unexpected and often crippling medical debt, at a time when they need it the most.” 

– Cyndi Eddington, VP of Revenue Cycle Management